• Is your company environmentally sustainable?

    The timber products we sell are sourced solely from government and privately-owned forests that are sustainably managed. We refuse to sell timber from plantations where forests have been clear felled. Best practice denotes that when a tree in a particular area is felled, another four or five trees are planted in its place. This ensures the long-term viability of the forest and protects wildlife. A high tree canopy is also maintained, which encourages the newly planted trees to grow tall due to the existing height of the canopy.
  • How long will my timber last?

    Timber will last for generations if care for correctly. Outdoor timber should be oiled on a regular basis if you want to preserve the natural colour and prevent it turning grey. Timber finishes may be oil-based, composite (a mix of oil and solvent-borne polyurethanes), solvent-borne polyurethanes or water-borne polyurethane.
  • Can I view samples before I buy?

    We are able to send samples of the timber you are considering, contact us for details.
  • How do I pay?

    Direct deposit, cheque, Visa, Mastercard or Paypal.
  • Which timbers are suitable for indoors and outdoors?

    Any species of timber is suitable indoors. Difficulty usually arises when an indoor species is installed outdoors. Class 1 timbers, such as Ironbark, can be used in or on the ground and will last a minimum of 50 years. Class 2 durability timbers, such as Spotted Gum, will last 25 to 50 years. Classed 3 and 4 timbers can be successfully used outside above ground, so long as an adequate coating of oil is applied and maintenance is carried out regularly. See our species page for more information.
  • How do I install my timber?

    We can suggest carpenters and builders where required and have our own layers for floor installation.
  • How long until I get my timber?

    It depends on the product and order, but between 2 days and 3 weeks. Usually orders arrive within a week.  
  • What are the grades of timber available?

    Timber is a natural product, which means that flooring will have differing degrees of feature such as pinhole, gum vein and surface checking. Flooring timber is generally available in the following grades: Select grade: little or no natural features, presents as a clear floor Standard grade: some natural features are present in the floorboards, with more apparent and larger in size than in select grade timber Feature grade: more natural features than standard grade – has the most character Note that the grade only refers to how the timber looks. Quality is determined by the standard of the manufacturing process. Timber & Rose only offers the highest quality, manufactured flooring. This eliminates issues when it comes to laying and using the floor, such as boards not fitting together evenly, or warping and lifting.
  • What is your guarantee?

    We offer a two-year year guarantee on floor laying and promise that the product we supply is exactly what you ordered – we don’t blend species or grades.
  • Why should I use you?

    We have 30 years experience in building and timber and can provide honest advice for you to achieve your desired outcome. We warrant all our products and our high quality timber saves headaches later on. We stick to what we know, exclusively selling timber at the expense of other products. We deliver on time, guarantee the best price and take pride in being problem solvers.
  • Is the timber colour consistent?

    Timber is a natural product and will vary in colour. Some species display more colour variation than others, but this is also what gives a floor or wall a unique, warm beauty. We will assist you in finding the right product for your environment and lifestyle.
  • Can floorboards be installed over an existing floor?

    Yes, this is a good way to save money on a renovation. Make sure that the existing floor is fixed firmly to the sub frame to eliminate any movement and squeaks. Also check that the sub floor is in good order; i.e. not rotting, free from termite damage and is flat.
  • Should floorboards be glued & secret nailed?

    We recommend that floorboards 19mm thick and wider than 90mm should be face nailed. That being said, many floor layers will successfully lay 19mm flooring over 90mm wide by secret nailing and gluing the boards. Timber & Rose supplies 14mm thick flooring that can be secret nailed, up to 180mm wide.
  • How much timber do I need?

    For flooring, a measurement of the area should be calculated with an allowance of between 3 to 7 per cent extra to account for wastage. We believe that a minimum allowance should be made, but this will vary depending on factors such as the size and shape of rooms.
  • What dimensions do I need to know?

    Flooring dimensions are measured in millimeters, width x thickness. In 19mm-thick flooring the standard widths are 80mm, 130mm, 180mm and 210mm, but 10mm, 12mm, 14mm and 21mm-thick flooring is also available. Ash and Tasmanian Oak is available in 83mm, 85mm, 108mm, and 133mm. Recycled, re-milled flooring can come in the above sizes or can be cut to measure. We also machine new timber to any size.   Dressed timber (that which has been machined by a moulder and is smooth) is measured in millimeters, width x thickness. Standard widths are 40mm, 60mm, 80mm, 100mm, 140mm, 160mm, 190mm, 220mm, 240mm, 270mm and 290mm. Standard thickness are 19mm, 32mm and 40mm. Posts and beams are generally measured in inches, so a 4 x 4-inch post refers to a 100 x 100mm post that is rough sawn (the finish of timber when it has been cut by a band saw and is slightly furry to touch – ideal for outdoor use). We can also apply a brushed finish, which provides a smooth finish but remains organic and soft in appearance. For more depth and natural colour, we recommend oiling posts and beams to bring out the grain of the timber.
  • Should I buy recycled timber or new timber?

    Whether you buy new or recycled timber is up to you. New timber produces a cleaner look, but recycled timber has a more interesting complexion and a more intense colour. This is because recycled timber has often been made from 80 to 130-year old trees. Buying recycled timber also means that you are reusing a product that might otherwise end up in landfill. As it is repurposed, it is often more affordable than new timber. Note that we only source new timber from mills with sustainable practices, so the decision ultimately comes down to the aesthetic that best suits your project and taste. As always, we are happy to offer advice.